Savira - Privacy compliance solutions for Australian businesses

Privacy Policy

Effective Date: March 2025


Savira (we, us, our) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, hold, use, and disclose your personal information when you visit our website http://savira.com and use our services.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Who we are

Our website address is: http://savira.com. For all privacy-related enquiries, please contact us at hello@savira.com.

2. What Personal Information We Collect

We may collect the following types of personal information, as defined under the Privacy Act 1988 (Cth):

2.1 Information You Provide

  • Contact and identity details: name, email address, phone number, and business details.

  • Account information: username and password (if you register on our site).

  • Comments: content you submit via comment forms, along with your IP address and browser user agent string (used for spam detection).

  • Uploaded media: images or files you submit to the website. Please note that images may contain embedded metadata (such as EXIF GPS data). We recommend removing location data from images before uploading.

2.2 Information Collected Automatically

  • Usage data: IP address, browser type, device information, pages visited, and browsing activity on our website.

  • Cookies and tracking data: information collected via cookies and similar technologies (see Section 5 for more detail).

2.3 Sensitive Information

We do not intentionally collect sensitive information (such as health, financial, racial, or political information) unless specifically required and with your explicit consent.

3. How We Collect Personal Information

We collect personal information:

  • Directly from you when you contact us, register an account, submit a comment, or use our services.

  • Automatically through cookies, web analytics tools, and server logs when you visit our website.

  • From third-party service providers who assist us in delivering our services.

Where it is reasonable and practicable to do so, we will collect personal information directly from you (APP 3).

4. How We Use Your Personal Information

We use your personal information only for the primary purpose for which it was collected, or for a related secondary purpose you would reasonably expect (APP 6). This includes:

  • Providing and improving our services.

  • Communicating with you about enquiries, support, and (where you have consented) marketing updates.

  • Analysing website traffic and enhancing user experience.

  • Detecting and preventing spam, fraud, and security threats.

  • Complying with our legal obligations.

You may opt out of marketing communications at any time by contacting us at hello@savira.com or using the unsubscribe link in any marketing email.

5. Cookies and Tracking Technologies

We use cookies and similar technologies in accordance with APP 3. Cookies are small text files stored on your device. Our use of cookies includes:

  • Comment cookies: If you leave a comment and opt in, your name, email, and website are saved in cookies for one year for your convenience.

  • Session cookies: A temporary cookie is set when you visit our login page to check whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.

  • Login cookies: When you log in, cookies save your login information and display preferences. These last for two days (or two weeks if you select 'Remember Me'). Screen option cookies last for one year. Logging out removes these cookies.

  • Editing cookies: If you edit or publish content, a cookie records the post ID for one day.

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

6. Disclosure of Personal Information

We do not sell your personal information. We may disclose your information to third parties in the following circumstances (APP 6):

  • Service providers: Third-party vendors who assist us in operating our website and delivering our services (e.g., hosting providers, spam detection services, analytics providers). These parties are required to handle your information in accordance with applicable privacy laws.

  • Legal compliance: Where required or permitted by law, including to respond to a court order, government request, or to protect our legal rights.

  • Business transfers: In connection with a merger, acquisition, or sale of assets, subject to the acquiring party agreeing to handle your information in accordance with this Privacy Policy.

  • Password reset: If you request a password reset, your IP address will be included in the reset email.

We take reasonable steps to ensure that third parties to whom we disclose personal information comply with the APPs (APP 8).

7. Cross-Border Disclosure of Personal Information

Some of our third-party service providers may be located outside Australia. Where we disclose personal information to overseas recipients, we take reasonable steps to ensure those recipients handle your information in a way that is consistent with the APPs, as required by APP 8.

In particular, visitor comments may be checked through an automated spam detection service which may operate outside Australia.

8. How We Hold and Protect Your Personal Information

We hold personal information in electronic systems protected by appropriate technical and organisational security measures (APP 11). These include:

  • Encrypted data transmission (HTTPS/TLS).

  • Access controls and authentication measures.

  • Regular security assessments of our systems.

However, no method of transmission over the internet is completely secure. While we take reasonable precautions, we cannot guarantee absolute security of your information.

We will notify you and the Office of the Australian Information Commissioner (OAIC) if we become aware of an eligible data breach under the Notifiable Data Breaches scheme, as required by Part IIIC of the Privacy Act 1988 (Cth).

9. How Long We Retain Your Personal Information

We retain personal information only for as long as necessary for the purposes for which it was collected, or as required by law (APP 11.2):

  • Comments: Comments and associated metadata are retained indefinitely to assist with spam detection and to facilitate follow-up comment approval.

  • Account information: Personal information in registered user profiles is retained for as long as your account remains active or as necessary to provide services.

  • Usage and log data: Typically retained for a limited period for security and analytics purposes.

When personal information is no longer required, we take reasonable steps to destroy or de-identify it.

10. Your Rights Under the APPs

You have the following rights regarding your personal information:

  • Access (APP 12): You may request access to the personal information we hold about you. We will respond within a reasonable timeframe and may charge a reasonable fee for providing access.

  • Correction (APP 13): If you believe information we hold about you is inaccurate, out of date, incomplete, or misleading, you may request that we correct it.

  • Anonymity and pseudonymity (APP 2): Where practicable, you may interact with us anonymously or using a pseudonym.

  • Withdrawal of consent: You may withdraw consent for marketing communications at any time.

  • Complaints: You have the right to complain to us about a breach of the APPs (see Section 12).

To exercise any of these rights, please contact us at hello@savira.com. We will respond within 30 days. In some circumstances, we may be unable to provide access or make corrections, in which case we will provide written reasons.

11. Embedded Content and Third-Party Links

Our website may include embedded content from third-party websites (e.g., videos, images, articles). Embedded content behaves as if you have visited the third-party website directly. Those websites may collect data about you, use cookies, embed tracking technologies, and monitor your interactions with their content. We are not responsible for the privacy practices of these third parties.

Our website may also contain links to external websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Privacy Complaints

If you believe we have breached the APPs or otherwise mishandled your personal information, you may lodge a complaint with us by contacting hello@savira.com. We will investigate your complaint and respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

  • Website: www.oaic.gov.au

  • Phone: 1300 363 992

  • Post: GPO Box 5218, Sydney NSW 2001

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically. Where changes are material, we will take reasonable steps to notify you.

14. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or our handling of your personal information, please contact us:

Savira

Website: http://savira.com

Email: hello@savira.com


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