For online stores

Privacy compliance for Australian online stores

Make sure pixels, checkout and sign-ups wait for consent, and keep the proof.

10 minutes. No account needed for the score.

Why businesses trust Savira

  • Australian owned
  • Data hosted in Australia
  • Built for the Australian Privacy Principles
  • ABN 53 273 071 022

Why it matters for your store

What makes ecommerce different

Common gap

Most stores track before they ask

Ad and analytics tags often fire before a visitor makes a choice.

In focus

Consent has to be real

Pre-ticked boxes and hidden reject buttons do not count as consent.

Disclose

Data leaves the country

Your platforms, email and payment tools may store data overseas.

Check

Your website collects too

Sign-up forms, reviews and chat all collect personal information.

Want the detail? Read: Tracking pixels on your website

What Savira does for your store

Your policy, consent and records in one place

  • A banner that blocks ad and analytics tags until shoppers agree
  • A privacy policy template that names your overseas providers
  • Consent records for marketing sign-ups
  • Reconfirmation emails for your existing list

Maya's journey

Follow one person through your store

  1. 1 · Browse

    Maya lands on your store.

    Savira: Tags wait for her choice.

  2. 2 · Consent

    She accepts analytics, rejects ads.

    Savira: Both choices are logged.

  3. 3 · Buy

    She checks out and joins your list.

    Savira: Her marketing consent is recorded.

  4. 4 · Share

    Her order goes to your overseas platform.

    Savira: Named in your privacy policy.

  5. 5 · Prove

    A customer complains.

    Savira: You show what she agreed to, and when.

Your action plan

What to do, and when

0 to 3 months

Start here

  • Run the free website scan
  • Update your privacy policy
  • Hold tracking until consent works
3 to 12 months

Then

  • Write a breach response plan
  • Train your team
  • List who holds your customer data
12 to 18 months

Keep it current

  • Review overseas providers
  • Prepare for automated decision rules
  • Review your policy every year

Ecommerce privacy checklist

A one page PDF you can work through this week. We email it to you.

Get the checklist

FAQ

What ecommerce businesses ask us

We only sell on a marketplace platform. Does this apply to us?

It depends on what you collect directly. If you have your own site, mailing list or customer accounts, you are collecting personal information and the obligations apply to that. If you sell exclusively through a marketplace and never handle customer data yourself, your exposure is lower, though the platform's terms will usually pass some obligations to you.

Our developer says the cookie banner is fine. How would we know?

Open the store in a private browser window and watch what loads before you touch the banner. If advertising or analytics scripts fire before consent, the banner is decorative. A banner that only offers Accept has the same problem, because consent has to be a genuine choice.

Do we need consent for analytics, or just advertising pixels?

Treat both the same way. The test is whether the tool is necessary to make the site work, not whether it is labelled analytics or advertising. Most analytics tools set identifiers and share data with a third party, so the safe position is that they wait for consent.

Our store platform and email tool are overseas. Is that a problem?

Not automatically, but it is a cross-border disclosure under APP 8 and you remain accountable for what happens to the data. You need to take reasonable steps to ensure comparable protections apply, and your privacy policy should disclose that data goes offshore.

Can we send abandoned cart emails?

Only where you have consent to email that person. Someone entering an email address at checkout has not necessarily agreed to marketing, and an abandoned cart email is marketing. Ask for consent separately at the point of collection, and include a working unsubscribe.

Get the foundations in place this week

Free forever on Starter. No credit card. Built for the Australian Privacy Principles.

© Savira 2026. All rights reserved.ABN 53 273 071 022PO Box 2045, Hornsby Westfield NSW 1635

Savira provides tools, templates and general information to help you manage privacy compliance. It is not legal advice and does not guarantee compliance. You remain responsible for your own compliance.