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Privacy compliance for accountants: what Australian practices need to know now

Give your clients confidence that their information is handled properly.

Most Australian accounting practices are now subject to the Privacy Act for the first time. New AML/CTF reporting obligations removed the small business exemption for firms providing designated services - meaning the Australian Privacy Principles now apply regardless of your turnover. For many practices, this is an entirely new compliance requirement.

Making Compliance easy

This guide explains what changed, why accounting practices are affected, and what your firm should do to meet its privacy obligations.

Key takeaways

Privacy reform is now a real business risk

Penalties up to $50M

Serious or repeated privacy breaches can attract penalties up to AU$50 million, 30 percent of adjusted turnover, or three times the benefit gained.

Small business exemption falls away

Accounting practices that become reporting entities under the AML/CTF Act lose the small business exemption under the Privacy Act. If you provide designated services, the Privacy Act applies to you, regardless of turnover.

Over-collection is a regulatory red flag

The OAIC has confirmed that AML/CTF obligations do not give reporting entities a blank cheque to collect personal information. You must still only collect what is reasonably necessary and should not retain copies of full identification documents for record-keeping purposes.

Individuals can sue

The statutory cause of action for serious invasions of privacy has been in force since 10 June 2025. Litigation and class action risk is real and present.

Online conduct matters

Using client information in ways that go beyond the original purpose of collection - including marketing, cross-selling, or sharing with referral partners - can breach the Privacy Act without proper consent.

Partner-level issue

Privacy risk should sit alongside professional indemnity and AML/CTF compliance in your firm's governance and risk framework. It is not a back-office task.

Does this apply to you?

Does the Privacy Act apply to your practice?

The Privacy Act 1988 (Cth) includes a small business exemption that generally excludes businesses with annual turnover of $3 million or less. Most accounting practices have historically relied on this exemption.

That changed on 1 July 2026. Under section 6E of the Privacy Act, any small business operator that is a reporting entity under the AML/CTF Act must comply with the Privacy Act in relation to its AML/CTF-related activities. The small business exemption simply does not apply.

Your practice is likely affected if it provides any of the designated services set out in the AML/CTF Act, including acting on a client's behalf in buying, selling, or transferring a business or legal entity, managing client money or assets, or creating or managing trusts, companies, or similar structures.

Not every service an accounting firm provides is a designated service. Standard tax return preparation, general bookkeeping, and routine audit work are generally not captured. But if any part of your practice provides a designated service, the Privacy Act obligations follow.

What has changed under the privacy act?

Much stronger enforcement powers

The Privacy and Other Legislation Amendment Act 2024 significantly expanded the powers of the OAIC, including the ability to issue infringement notices for certain breaches, stronger investigation and information-gathering powers, and public inquiries into systemic privacy practices.

Significantly higher penalties

Maximum penalties for serious or repeated interferences with privacy have been increased to the greater of AU$50 million, three times the value of the benefit obtained, or 30 percent of adjusted turnover during the breach period.

Individuals can now sue

The statutory cause of action for serious invasions of privacy commenced on 10 June 2025. Individuals can now take legal action where a privacy invasion was intentional or reckless, serious in nature, and where they had a reasonable expectation of privacy.

New Privacy Act coverage for accounting practices

Since 1 July 2026, accounting firms providing designated services under the AML/CTF Act become reporting entities. All reporting entities are subject to the Privacy Act regardless of turnover. The OAIC has published specific guidance confirming that firms should not retain copies of full identification documents for record-keeping, and that privacy obligations operate alongside - not in place of - any other regulatory requirements.

WHY IT MATTERS

Why accountants are in the regulatory frame

Accounting firms have not traditionally been subject to the Privacy Act. Most practices fall under the $3 million turnover threshold and have operated without needing to comply with the Australian Privacy Principles.

The AML/CTF Tranche 2 reforms change this. By bringing accountants into scope as reporting entities, the reforms simultaneously bring them into scope under the Privacy Act. This is not a theoretical change. The obligations commenced on 1 July 2026.

The privacy risk profile of accounting is significant. Practices routinely handle tax file numbers, identity documents, financial records, business ownership structures, trust deeds, and in some cases information about individuals' personal circumstances. Much of this is collected face to face or via email, with limited transparency about how it will be used, stored, or shared.

The OAIC has also flagged that its expectations apply broadly. Its updated guidance for AML/CTF reporting entities makes clear that collection must be limited to what is reasonably necessary, that full copies of identity documents should not be retained, and that practices must be transparent with clients about what they collect and why.

THE APPS

Key obligations under the Australian Privacy Principles

APP 1 – Privacy Policy

APP 1 – Privacy Policy

Your practice must have a clear, accurate, and accessible privacy policy explaining what personal information you collect, why, how it is used, and how individuals can access or correct it.

APP 3 and 5 – Collection and Notification

APP 3 and 5 – Collection and Notification

Only collect personal information that is reasonably necessary. Notify clients at or before collection about the purposes of collection and how their information will be handled. Client onboarding and engagement letters are a specific risk point here.

APP 6 – Use and Disclosure

APP 6 – Use and Disclosure

Personal information must generally only be used for the purpose for which it was collected. Using client information for marketing, cross-selling, or sharing with referral partners without consent can breach this principle.

APP 7 – Direct Marketing

APP 7 – Direct Marketing

Personal information cannot be used for direct marketing without consent or a compliant opt-out mechanism. The OAIC can issue infringement notices for certain direct marketing breaches.

APP 11 – Security

APP 11 – Security

Practices must take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. This includes securing practice management systems, email, and document storage.

APP 12 and 13 – Access

APP 12 and 13 – Access

Individuals must be able to access and correct their personal information. Penalty notices can apply for failures to comply.

YOUR COMPLIANCE ROADMAP

What accounting practices should do now

Privacy compliance requires a structured approach across three timeframes. Immediate actions address critical gaps, medium-term work builds governance capability, and strategic initiatives embed privacy into how your practice operates.

If you provide designated services and have not enrolled with AUSTRAC, do that now. Enrolment closed on 29 July 2026, and AUSTRAC has started issuing notices to businesses that appear to be providing designated services without enrolling. Enrolment is free and completed through AUSTRAC Online Services.

Immediate (0-3 months)

Fix critical privacy gaps now

Medium term (3-12 months)

Build governance and processes

Strategic (12-18 months)

Embed long-term privacy strategy

Immediate: 0 to 3 months

  • Determine whether your practice provides designated services and is a reporting entity.
  • Draft or update your privacy policy to reflect how you handle personal information.
  • Review client onboarding processes and engagement letters for APP 5 collection notices.
  • Stop using client information for marketing or referrals without documented consent.
  • Implement basic security hygiene, including removing dormant system accounts and implementing stronger authentication.

Medium term: 3 to 12 months

  • Appoint a privacy lead within the practice.
  • Document a privacy management plan.
  • Conduct data mapping across practice management systems, document storage, and email.
  • Define retention periods for client files, identity documents, and engagement records.
  • Review vendor and outsourcing contracts for privacy coverage.
  • Deliver annual privacy training with accounting-specific scenarios.

Strategic: 12 to 18 months

  • Integrate privacy processes with your AML/CTF program rather than treating them as separate workstreams.
  • Conduct privacy impact assessments for higher-risk activities, particularly client onboarding and entity structuring.
  • Integrate privacy risk into partner meeting reporting and risk registers.
  • Review professional indemnity and cyber insurance coverage.
  • Consider privacy capability as a genuine differentiator for clients in regulated sectors.
Free tool

Practical checklist

Use this as an accountability tool. Assign an owner in your team to each item and track progress against it.

AreaImmediate PriorityNext Phase
Privacy PolicyDraft or update and publishSchedule annual review
Collection noticesAdd privacy disclosures to engagement letters and onboardingStandardise templates across all service lines
Client filesAudit what is stored and whereSet and enforce retention and deletion periods
MarketingConfirm consent and opt-out on all client communicationsConduct full CRM and mailing list governance review
SecurityTighten access controls on practice management systemsCommission periodic risk assessment
TrainingInitial all-staff session.Build annual refresh into calendar
GovernanceAppoint a privacy leadIntegrate into partner meeting reporting cycle
Privacy Policy
Immediate PriorityDraft or update and publish
Next PhaseSchedule annual review
Collection notices
Immediate PriorityAdd privacy disclosures to engagement letters and onboarding
Next PhaseStandardise templates across all service lines
Client files
Immediate PriorityAudit what is stored and where
Next PhaseSet and enforce retention and deletion periods
Marketing
Immediate PriorityConfirm consent and opt-out on all client communications
Next PhaseConduct full CRM and mailing list governance review
Security
Immediate PriorityTighten access controls on practice management systems
Next PhaseCommission periodic risk assessment
Training
Immediate PriorityInitial all-staff session.
Next PhaseBuild annual refresh into calendar
Governance
Immediate PriorityAppoint a privacy lead
Next PhaseIntegrate into partner meeting reporting cycle
Common questions

What businesses like yours ask

If your practice provides designated services under the AML/CTF Act, yes. Section 6E of the Privacy Act removes the small business exemption for reporting entities, so turnover is no longer the test. If you provide no designated services, the exemption may still hold, but it is worth confirming rather than assuming.
Enrol as soon as you can. Enrolment closed on 29 July 2026 and AUSTRAC has begun issuing notices to businesses that appear to be providing designated services without enrolling. It has indicated it will focus on those wilfully ignoring their obligations rather than firms making a genuine effort, so acting now matters. Enrolment is free through AUSTRAC Online Services.
If the site runs analytics or advertising scripts, yes, and most do even when nobody set them up deliberately. A contact form also collects personal information, so it needs a collection notice explaining what happens to what someone submits and who it goes to.
It does if it no longer describes what you do. A policy has to reflect actual practice, and most practices have added a booking tool, a client portal, a marketing platform and analytics since the policy was written. A policy that describes a different business is worse than a short accurate one.
Only with consent or a compliant opt-out. Information collected to prepare a tax return was not collected for marketing, so using it that way engages APP 6 and APP 7. Every marketing email also needs a functional unsubscribe under the Spam Act 2003.

How Savira can help

Savira helps Australian accounting practices handle the parts of privacy compliance that are ongoing rather than one-off. Generate and maintain a privacy policy that reflects what your practice actually does, collect and record consent through your website, and keep an auditable record of who agreed to what and when, so you can answer a client or a regulator without digging through inboxes.

Whether you are a sole practitioner or a national network, Savira gives you the compliance foundations without needing a consultant or a developer.

Staying current with privacy reform

This guide was last updated 29 August 2026 to reflect the commencement of Tranche 2 on 1 July 2026. Australian privacy law continues to evolve. Register to stay across regulatory changes affecting accounting practices.